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People power progress

They call Sofia.
The shift gets covered.

Sofia answers the store line, by call or by text. She checks the roster rules you already use, offers the shift to qualified teammates, and writes the accepted change back to the roster.

See how cover works
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01Features

Sofia answers
the store line.

Staff call or text when a shift is late, sick, called off, or swapped.

  • Store line

    One number per store. A text to the same number is the same cover.

  • Running late

    Today's shift and an ETA. The opener is told.

  • Call-off

    Qualified people already on the venue. The first yes covers the shift.

  • Named swap

    She resolves the name and checks the roster rules.

  • Roster write

    The accepted change is written back to the roster you already run.

  • Out of policy

    She escalates and logs the reason. She does not free-⁠write, and she does not recruit.

How it works
02How it works

One Saturday
morning.

Jack can't make Kitchen at 07:00. The roster is written at 06:19.

  1. The text arrives

    Jack texts the store line. A call to the same number is the same cover.

    1. JackLate. Can't make it.

      SofiaKitchen, Saturday open. I'll find cover.

  2. She checks the team

    She looks for qualified people already on the venue. She does not recruit.

    • Chloequalified and free
    • Mitchqualified and free
    • Julesovertime

  3. She offers the shift

    Chloe can't. Mitch can.

    1. SofiaChloe, you're qualified and free. Can you take 07:00?

      ChloeI can't do it.

    2. SofiaMitch, can you cover the open?

      MitchYeah, I can take it.

  4. The roster is written

    Kitchen at 07:00 is Mitch, on the roster the store already runs.

    1. SofiaYou're on the roster. I'll write Tanda.

    KitchenCovered

    07:00Mitch

    Written at 06:19

See pricing
03Pricing

One price.
Every store.

The store line, by call or by text, at the same rate for one site or many.

  • Unlimited staff
  • Instant setup
  • Cancel anytime
Monthly cost
A$200per month for 1 store
Amount savedA$2,200 A manager at each store, at A$40 an hour, spends 2 hours a day on the phone and the roster. Over 30 days, after Sofia.
See FAQs
04FAQs

Questions,
answered.

The purchase details managers ask before they start.

How much does Sofia cost?

A$200 AUD per store per month for a single location, a multi-⁠site group, a franchise, and an enterprise. Unlimited staff, one number. Subscribe from Settings. Each store has its own number after you subscribe. This site does not publish a line to call.

Does Sofia write the roster by herself?

The phone and text agent does, for late, a call-⁠off, or a named swap, when the store policy allows it. She does not free-⁠write. Out of policy, she escalates. Each store has its own number after you subscribe. This site does not publish a line to call.

When does my store get its number?

Create your workspace first. Each store has its own number after you subscribe. This site does not publish a line to call.

Can I bring in extra people I don’t employ?

Sofia fills only from qualified people already on your venue team.

How do I cancel?

From Settings, in one click. Unused days this month are refunded, and we do not keep a card in order to make leaving difficult.