Retail & E-commerce
Keep every trading shift staffed.
Sofia helps store and fulfilment teams respond to call-offs with a clear record of each offer, response, and roster update.
Open a workspaceRespond without losing the record.
Sofia helps teams run the call-off workflow around their existing roster. Managers keep control of eligibility rules and can see each offer, response, and roster change.
Sofia does not provide workers or replace manager judgement about who can cover a shift.