Hospitality & Food Services
Keep service covered when the roster changes.
When a team member calls off, Sofia follows the availability and roster rules you set so managers can fill the shift without starting another phone tree.
Open a workspaceRespond without losing the record.
Sofia helps teams run the call-off workflow around their existing roster. Managers keep control of eligibility rules and can see each offer, response, and roster change.
Sofia does not provide workers or replace manager judgement about who can cover a shift.